Privacy Policy
Introduction
QovaFit (“we”, “us”) provides a mobile fitness and wellness application that helps you plan workouts, track progress, explore meal ideas, participate in challenges, and engage with community features. This Privacy Policy explains how we collect, use, store, retain, and delete information when you use QovaFit. By using the app, you acknowledge this Policy together with our Terms of Service.
Last updated: June 9, 2026.
Information we collect
Account and profile: name, email address, password (stored securely on our systems), profile photo or avatar, phone number, and date of birth when you choose to provide them.
App usage and preferences: meal plan preferences, favorites, reminders, notification settings, recipe ratings, challenge participation and progress, and community posts or comments you submit.
Technical data: device or app identifiers needed to deliver notifications, protect accounts, and diagnose errors (for example crash or performance data where enabled).
Health and fitness data is described in the dedicated section below.
Health and fitness data
QovaFit collects health and fitness information to help you track daily progress, participate in challenges, and view your dashboard. We do not use health data for advertising, and we do not sell health data.
Data you enter in the app: body weight and weight goal; daily water and hydration intake; workouts and exercise activity logged in the app; daily checklist items (such as meals and movement); and challenge progress you report.
Data collected automatically with your permission:
• iOS: step counts read from Apple Health (HealthKit), read-only, to display daily steps and sync step history to your account when you are signed in.
• Android: step counts from your device step counter using Activity Recognition (pedometer), read-only, to display daily steps and sync step history to your account when you are signed in.
Google Health, Google Fit, and Health Connect: QovaFit does not access, read, or store any data from Google Health, Google Fit, or Health Connect. We do not integrate with those services on Android.
How we use health and fitness data: to display your daily dashboard and progress; sync step history across devices; support fitness and wellness challenges you join; and send optional reminders you configure.
We do not write health data to Apple Health or other third-party health apps. Data you enter in the app and step counts collected as described above are stored on our servers only to provide QovaFit features while your account is active. We share this data only with service providers that host our infrastructure and databases, solely to operate the app on our instructions.
How we use your information
We use this information to operate and improve QovaFit: authenticate you, sync your profile and settings across devices, personalize meal and exercise content, run challenges and community features, send in-app or push notifications you opt into, measure engagement in aggregate, maintain security, and comply with law. We do not sell your personal information.
Legal bases (where applicable)
If data protection law in your region requires a legal basis, we rely on: performance of our contract with you (providing the service); our legitimate interests in securing and improving the app (balanced against your rights); and your consent where we ask it (for example optional notifications, Activity Recognition on Android, or Apple Health access on iOS). You may withdraw consent where processing is consent-based, subject to limitations described in this Policy.
Sharing and processors
We may share data with service providers who host our infrastructure, databases, analytics, or push notification delivery, solely to provide QovaFit on our instructions. We may disclose information if required by law, to protect rights and safety, or as part of a merger or asset transfer with notice as required by law. Community content you post may be visible to other users according to app design.
Data retention
We retain your data only as long as needed to provide the service and meet legal obligations:
• Account and profile data, health and activity tracking, preferences, and community content: retained while your account is active.
• After you request account deletion: your account and associated personal data are scheduled for permanent deletion after a 30-day grace period (see “Account deletion and data deletion” below).
• System backups: copies may remain for up to 90 days after account purge before they are overwritten automatically.
• Security and operational logs: retained for up to 90 days, then deleted or anonymized.
• Legal and compliance records: retained only as long as required by applicable law.
Account deletion and data deletion
You may request deletion of your QovaFit account from the app at any time:
1. Open the app and go to the Profile tab.
2. Scroll to the bottom and tap Delete account.
3. Read the confirmation dialog, then tap Schedule deletion.
4. You will be signed out immediately. Your account is scheduled for permanent deletion after a 30-day grace period.
During the grace period, you can cancel scheduled deletion by signing in again with the same email and password before the 30 days end. After the grace period ends, we delete or anonymize your account and associated personal data, including profile information, health and activity tracking, preferences, community content, and challenge participation. You will not be able to recover your account.
Some information may remain in backups for up to 90 days before automatic overwrite. Content you shared in community areas may have been copied by others outside our control.
Full instructions are also available at https://qovafit.iruncloud.online/delete-account. If you cannot access the app, email hello@qovafit.com from the address linked to your account.
Security
We use administrative, technical, and organizational measures designed to protect your information, including encryption in transit (HTTPS/TLS) for data sent between the app and our servers. No method of transmission or storage is completely secure; we encourage you to use a strong password and protect your device.
Children
QovaFit is not directed at children under the age where parental consent is required in your region. We do not knowingly collect personal information from such children. If you believe we have, contact us so we can delete it.
International transfers
If you use QovaFit from outside the country where our servers are located, your information may be processed in those countries. We take steps intended to ensure appropriate safeguards where required by law.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may exercise deletion via the app as described above. For other requests, contact us at hello@qovafit.com. You may also lodge a complaint with a supervisory authority where applicable.
Changes
We may update this Privacy Policy from time to time. We will post the updated version on our website at https://qovafit.iruncloud.online/privacy and in the app, and adjust the “last updated” date where shown. Continued use after changes constitutes acceptance unless applicable law requires additional consent.
Contact
For privacy questions or requests, email hello@qovafit.com or use support channels published in the QovaFit app.